RGB TECHNOLOGY TRAINING CENTERCertified Customer Service Specialist (CCSS)
Why Certification is Important:
Whether looking to advance in your current company, apply for a better position, or get started in the business world, it’s very valuable to become certified as it can set you apart in a very competitive job market. Having a certification doesn’t just look good on your resume– the skills you will learn will help you to be more efficient and knowledgeable in your day to day work.
Renee Gipson
Certified Customer Service Specialist (CCSS)
This program will work to develop the next generation of certified leaders in the retail industry and other industries that value customer service skills. Learners will master the areas of skill and knowledge they need to be successful in a frontline retail position. Participants will learn to understand the economics of retail, review and understand sales goals, understand the basic functions of loss prevention, inventory control, safety, merchandising, and become adept to obtaining a retail job effectively communicating to a hiring manager
Certified Customer Service Specialist Examination
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Course |
Certification |
Exam |
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National Professional Certification in Customer Service |
Customer Service |
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